NOW TO NEW
New State is a service design firm focused on reimagining customer and employee experiences. We specialize in deeply knowing the people who will need your new product, service or experience. Through human-centered design methodologies, we co-create with innovators to inspire the design of experiences that people love.
SERVICES
WHAT WE DO
Service Design
Behavioral Design Testing and Measurement
Change Management Support
User Experience Research
Turnkey UX Research Planning and Coordination
Insights Generation
Journey Mapping
User Persona Definition
Concept Testing Research
Workshop Facilitation
WHAT WE DELIVER
User Insights
Service Maps
User Personas
Launch Strategies for New Products, Systems, Experiences
Design Thinking Workshops
Training and Coaching